One assistant for every department.
Reads, sorts, assigns and tracks requests inside the tools your company already uses. Repetitive steps run themselves; people decide. Plugs into email, Zalo and your existing software (accounting, sales, document storage). No new software to learn.
01 · AI ASSISTANT FOR BUSINESS
AI PROPOSES (summary · suggestion · pre-fill)PEOPLE DECIDE (approve · edit · reject)SYSTEM RECORDS (log · KPI · reports)
- 6AI capabilities for everyday paperwork
- 3channels: desktop, Zalo, admin console
- 3levels of automation, switched on step by step
- 0signatures or decisions made by AI
02 · GOALS
Four things you can measure.
- MEASURE: OPEN AND OVERDUE ITEMSNothing slips through
The inbox is pre-sorted; every item has an owner and a deadline, with reminders before it is due.
- MEASURE: TIME FROM RECEIPT → ASSIGNMENTLess manual work
AI reads, summarises, looks up data and fills forms; repetitive steps forward and assign themselves.
- MEASURE: RESPONSE TIMEFaster customer replies
Quote requests, orders and complaints reach the right person on arrival instead of waiting in an inbox.
- MEASURE: KPI PER POSITIONTransparent and fair
Every task is logged; KPIs per position come from real data, not manual entry.
03 · CAPABILITIES
Six things AI does every day.
- 01Summarise email and paperwork
What is asked, who does it, by when.
- 02Suggest assignments
Following your company’s responsibility chart.
- 03Sort the inbox
Action · FYI · Archive.
- 04Forward and assign
Under rules approved by management.
- 05Draft documents
Quotes, replies and reports in your company templates.
- 06Log and KPIs
Deadline reminders on Zalo; KPIs from real data.
04 · ONE REQUEST
From receipt to the customer.
PEOPLEAI ASSISTANTAUTOMATIC
- 08:05CUSTOMEREmails a quote requestas today
- 08:06AI ASSISTANTFilter · summarise · suggestowner, department, deadline
- ·AUTOMATIC · IF ENABLEDForward to the head of Sales
- 09:30HEAD OF SALESDecide and assignon Zalo: change deadline to 12/11 · OK
- ·AUTOMATIC · IF ENABLEDAssign a sales rep, notify Engineeringper assignment table · can be cancelled
- 14:00AI ASSISTANTDraft the quotefrom your price list and template
- ·SALES REPFinalise and submitZalo reminder one day before deadline
- 12/11MANAGEMENTApprove price, sign, sendAI not involved
05 · AUTOMATION LEVELS
Switched on gradually, switchable off, with brakes.
- AUTOMATIC
Forward requests to the owner
Assign lead and supporting departments
- ONE TAP
Assign staff per department table
Create tasks, reminders, digests
- SUGGEST
Archive FYI mail and paperwork
Handling direction
- NOT INVOLVED
Approving prices and payments
Signing contracts, sending to customers
SAFETY BRAKES
- Rules approved by management
- Each step on or off
- Wait-to-cancel window
- Zalo notice before acting
- Stop when unsure
- Confidential, urgent, low confidence
- Undoable
- Log names the rule
- Official company channels
- No personal accounts
Simulated example (mô phỏng) — codes, content, customers and partners are fictitious. Real screens are provided during deployment.
06 · SCREEN
An inbox that arrives already sorted.
- ActionQuote request for 40 switchboards, delivery before 30/11YC-1182 · 10/11/2026 · Customer · email
- FYIMaterial price adjustment from 01/12/2026NCC-0457 · 07/11/2026 · Supplier
- Can be archivedMonthly account statement for OctoberNH-0091 · 06/11/2026 · Bank
Returning customer requests a quote for 40 switchboards; reply needed within 2 days.
- Owner
- Head of Sales
- Handler
- Sales rep
- Support
- Engineering
- Deadline
- 12/11/2026
Suggested direction: Sales prepares the quote, Engineering confirms the configuration, send to the customer before 12/11/2026.
Simulated example (mô phỏng) — codes, content, customers and partners are fictitious. Real screens are provided during deployment.
07 · LIMITS
Six things AI does not do.
- Never decides for people
- Never signs or approves payments
- Never reads documents marked confidential
- Never sends personal data out
- Never sets its own rules
- No hidden actions
DATA SAFETY
| LAYER 1 | Block confidential documents contracts, payroll, anything marked confidential |
| LAYER 2 | Mask personal data ID · phone · email · accounts |
| LAYER 3 | Right person, right department role-based access · expiry |
- Servers in Vietnam
Company data stays in the country
- Standby replica
At a second provider, failover on incident
- Encrypted transport
HTTPS; login tokens stored only as hashes
- Nightly backups
Daily log integrity checks
LEGAL BASIS
- Personal Data Protection Law 2025
- Decree 13/2023/ND-CP
- Your internal confidentiality policy
08 · ROLES
What each person gets, and keeps.
| Role | SUPPORTED WITH | KEEPS AUTHORITY OVER |
|---|---|---|
| Management DIRECTOR, DEPUTY DIRECTORS | 3-line summary, suggested direction Approve and assign on Zalo Morning digest: overdue, awaiting approval | Prices, spending, contracts |
| Department heads SALES · ENGINEERING · ACCOUNTING | Sorted “to handle” inbox Auto-assign staff per department table Track the department’s work | Enabling rules, approving assignments |
| Staff DOING THE WORK | Drafts in company templates List of figures to fill in Reminder one day before deadline | Editing, finalising, submitting |
| Admin, reception RECEIVING, SENDING | Auto-forward to the owner Suspected confidential items are held Less manual reading and routing | Logging, sending, filing |
| System administrator YOUR COMPANY’S ADMIN | Issue codes, lock accounts instantly Update the responsibility chart Monthly report for acceptance | User administration for the company |
09 · DEPLOYMENT
Five stages, run in parallel before going live.
- STAGE 1Prepare
assignments, knowledge
- STAGE 2Connect
email, Zalo, existing software
- STAGE 3Run in parallel
measure accuracy
- STAGE 4Go live
enable automation gradually
- ONGOINGReport
monthly
THE COMPANY PREPARES
| Responsibility chart | who owns what |
| Staff list | name, department, email |
| One administrator | usually the admin or IT lead |
| Access to connect | email, Zalo OA, current software |
| 20–50 sample cases | redacted, with handlers |
| Written consent | for data processing |
MEASURING RESULTS
- Share of proposals accepted
- Time from receipt to assignment
- Number of overdue items
- Staff using it weekly
NEXT STEP
Pilot in one department first.
Run alongside today’s process, measure accuracy on real work, then switch on automation.